Community Building
Community Building with Facebook and Zeta Global
Facebook Administrator & Moderator
Objectives:
Assist in the Administration and Moderation of three Facebook pages, each with 1,000+ members, for the town of Tewksbury, MA
Create rules, moderate content, and accept or deny members
Promote an inclusive and positive community where people can go to ask questions, share information and events, and connect with one another
Design flyers and graphics to promote events and group activity
Zeta Global Community Website
Utilized the community website to increase customer obsession and brand awareness
Posted 3 activities per week
Managed content, created activities, adding resources, moderating activity
Researched ideas and attend meetings on how to create an effective community website and how to increase engagement
Posted product updates, articles, events, surveys, quizzes, holidays, information, training videos
Created placeholders for future activities