Community Building

Community Building with Facebook and Zeta Global

Facebook Administrator & Moderator

Objectives:

  • Assist in the Administration and Moderation of three Facebook pages, each with 1,000+ members, for the town of Tewksbury, MA

  • Create rules, moderate content, and accept or deny members

  • Promote an inclusive and positive community where people can go to ask questions, share information and events, and connect with one another

  • Design flyers and graphics to promote events and group activity

Zeta Global Community Website

  • Utilized the community website to increase customer obsession and brand awareness

  • Posted 3 activities per week

  • Managed content, created activities, adding resources, moderating activity

  • Researched ideas and attend meetings on how to create an effective community website and how to increase engagement

  • Posted product updates, articles, events, surveys, quizzes, holidays, information, training videos

  • Created placeholders for future activities

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Diversity, Equity, & Inclusion